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Privacy Policy

PRIVACY POLICY — MYFOLLOWUP
RD Technology
Effective Date: April 11, 2026 | Last Updated: April 17, 2026================================================================================1. OVERVIEW
================================================================================This Privacy Policy applies to the MyFollowUp mobile application (the
"Application") operated by RD Technology ("Service Provider," "we," "us," or
"our"). MyFollowUp is a freemium service that enables service business owners to
manage customer follow-ups and send automated SMS communications.By downloading, installing, or using the Application, you agree to the practices
described in this Privacy Policy.================================================================================2. SMS MESSAGING & CONSENT
================================================================================HOW CUSTOMERS OPT IN TO SMS MESSAGESMyFollowUp enables business owners to send SMS messages to their customers.
Before any customer receives an SMS message through the Application, that
customer must have explicitly provided consent to the business owner. Consent is
collected by the business owner at the time of the customer's booking, intake
form, or in-person service visit.At the point of opt-in, customers are informed:
- That they will receive text messages from the business (appointment
reminders, follow-ups, review requests, and rebooking prompts)
- That message and data rates may apply
- That message frequency varies by business
- How to opt out by replying STOP
- How to get help by replying HELPConsent is not a condition of purchase.OPT-OUT INSTRUCTIONSEnd users (customers of businesses using MyFollowUp) may opt out of receiving
SMS messages at any time by replying STOP to any message. Once an opt-out is
received, no further messages will be sent to that number. To request help or
information, reply HELP.To opt out of SMS messages at any time, reply STOP to any message.
Reply HELP for assistance. Message and data rates may apply.MESSAGE FREQUENCYMessage frequency varies depending on the business's settings and the customer's
service history. Typical frequency ranges from 1 to 8 messages per month per
customer.MESSAGE AND DATA RATESStandard message and data rates may apply to SMS messages received through the
Application. Charges are determined by the recipient's mobile carrier plan.IMPORTANT: Mobile opt-in data and phone numbers collected for SMS purposes will
never be shared with or sold to third parties for marketing purposes.No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.================================================================================3. INFORMATION WE COLLECT
================================================================================INFORMATION YOU PROVIDE
- Name, email address, phone number
- Business name and business address
- Customer contact lists (names, phone numbers, service history,
appointment dates)
- Notes and tags associated with customer recordsAUTOMATICALLY COLLECTED INFORMATION
- Device IP address
- Operating system type and version
- Pages and features visited within the Application
- Time and duration of app sessionsNote: The Application does not collect precise geolocation data from your
mobile device.AI-PROCESSED DATAThe Application uses Artificial Intelligence (AI) technologies to enhance
features such as message personalization and automation suggestions. AI
components may process your data to deliver these features. All AI processing
is performed in accordance with this Privacy Policy and applicable laws. If you
have questions about AI features or data processing, please contact us.================================================================================4. THIRD-PARTY SERVICES
================================================================================The Application integrates with the following third-party services, each
governed by their own privacy policy:- Google Play Services: https://policies.google.com/privacy
- Google Analytics for Firebase: https://firebase.google.com/support/privacy
- Supabase (database and authentication): https://supabase.com/privacyThe Service Provider may disclose information as required by law, to protect
rights or safety, or with trusted service providers operating under
confidentiality obligations consistent with this Privacy Policy.================================================================================5. NO SALE OR SHARING OF MOBILE DATA
================================================================================We do not sell, rent, trade, or share mobile phone numbers or SMS opt-in data
with any third party for marketing or promotional purposes.Mobile data collected through the Application is used solely to facilitate SMS
communications that business owners and their customers have consented to.
Aggregated, anonymized usage data may be used internally to improve the
Application.================================================================================6. DATA RETENTION
================================================================================We retain user-provided data for as long as you use the Application and for a
reasonable period thereafter. To request deletion of your data, contact us at
[email protected]. We will respond within a reasonable timeframe.================================================================================7. CHILDREN'S PRIVACY
================================================================================The Application is not directed at children under the age of 13. We do not
knowingly collect personal information from children under 13. If we become
aware that a child under 13 has provided personal information, we will promptly
delete it. If you believe a child has submitted personal information, please
contact us at [email protected]================================================================================8. SECURITY
================================================================================The Service Provider employs physical, electronic, and procedural safeguards to
protect information processed and maintained through the Application. However,
no method of electronic storage or transmission is 100% secure, and we cannot
guarantee absolute security.================================================================================9. YOUR RIGHTS & OPT-OUT
================================================================================OPT OUT OF SMS
Reply STOP to any SMS message to immediately unsubscribe. Reply HELP for
assistance. You may also contact the business that sent you the message directly.OPT OUT OF APP DATA COLLECTION
You can stop all collection of information by uninstalling the Application using
the standard uninstall process on your mobile device or via the app marketplace.DATA DELETION
To request deletion of your personal data, email [email protected]================================================================================10. CHANGES TO THIS POLICY
================================================================================This Privacy Policy may be updated periodically. We will notify you of material
changes by updating the effective date at the top of this page. Continued use
of the Application after changes are posted constitutes your acceptance of the
updated policy.================================================================================11. CONTACT US
================================================================================If you have any questions about this Privacy Policy or our data practices,
please contact:RD Technology
Email: [email protected]================================================================================
© 2026 RD Technology — MyFollowUp — All rights reserved
================================================================================